Withdraw cash from the bank

 

1. Precautions for withdrawing cash from the bank

1.1 Withdraw cash using a bank card through an ATM machine

  • 1. You can withdraw cash through an ATM machine using your bank card.
  • 2. Please choose an ATM machine with UnionPay, Visa, or Mastercard logos.
  • 3. Such ATM machines are installed at airports, train stations, bank branches, and large shopping malls.
  • 4. The ATM machines of Bank of China support cash withdrawal services for overseas bank cards 24 hours a day.
  • 5. The handling fee for cash withdrawal transactions is determined by your bank card issuer.

 

1.2 Instructions related to foreign currency exchange business

  • 1. You can visit a bank branch to conduct foreign currency exchange business.
  • 2. You can also proceed to the foreign currency exchange agencies at airports and ports to handle this business.
  • 3. When handling foreign currency exchange business, please carry your original passport with you.

 

1.3 Suggestions for the combination of payment methods

  • 1. When traveling within China, we recommend using a combination of multiple payment methods.
  • 2. The most secure payment combination is: bank card + mobile payment + a small amount of cash. This combination can handle various daily consumption scenarios.

 

1.4 Language communication instructions for business handling

  • 1. Most customer service personnel in banks within China are able to communicate with you in English.
  • 2. If there are communication barriers, we recommend using translation software to assist in communication.
  • 3. When handling withdrawal services, using simple Chinese for communication will result in higher efficiency.

 

2. Common simple dialogues in scenarios

2.1 Withdraw cash at the bank counter
When withdrawing cash at the customer service counter, you can say something like this:
Hello.
I want to withdraw cash.
I want to withdraw RMB cash.
By cooperating with the bank customer service staff and completing the required operations, you can successfully complete the cash withdrawal process.
2.2 Handling foreign currency exchange business
When handling foreign currency exchange to RMB business through the manual window, you can say:
Hello.
I want to handle foreign currency exchange business.
Please wait for a moment, and the foreign currency exchange process will be completed shortly.